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Membership & Marketing Administrator

Salary: £17,291 - £21,574 depending on experience

Closing date: Monday 4th February 2019

Location: Seddon House, Dingestow, Monmouthshire, NP25 4DY

Full-time (37.5 hours), fixed term two year contract (with six month probationary period) Reports to: Marketing & Membership Manager

We’re looking for a Membership & Marketing Administrator to join a busy, friendly office to help manage the charity’s membership processes. The successful candidate will administer all the normal monthly and annual processes associated with maintaining our membership data. The post holder will be responsible for making sure the database is kept up to date and will manage and order all membership materials. Full training on the use of our database software, Raiser’s Edge and all the membership processes, will be given.

In addition to the membership duties, the Membership & Marketing Administrator will also support the Finance & Administration Manager with the smooth running of the Finance & Administration Office. In particular, this post will be responsible for managing and administering events bookings throughout the year. The Administrator will be expected to help with all normal duties within the office as required by the Finance & Administration Manager, including reception duties and office cover.

The successful candidate will enjoy administrative work, be familiar with CRM databases and will be competent in Microsoft Word, Excel and Outlook. They should have good written and oral communication skills, combined with excellent customer care. The successful candidate should be at ease working in a busy office, able to work to a high standard with a keen eye for detail and an ability to follow set processes. The post holder will be expected to help with other administrative duties within the office as necessary.

Full job description and application form below.

Please complete the application form provided and return to by Monday, 4th February. Please note we do not accept CVs.


FilenameFile size
membership_administrator_job_description_2019.pdf458.55 KB
application_form.doc110.5 KB
membership_and_marketing_administrator_additionalinfo2019.pdf268.29 KB

Contact details:

Please complete the application form and send to: or call 01600 740600 in the first instance with any enquiries about the role.